Privacy Policy

When you purchase something from the Prinfox Store, as part of the buying and selling process, you will be required to provide your personal information so that we will store them, including:

- Basic user information such as name, address, email address, and phone number.

- You will also need to submit information regarding a credit card or another payment method. Because in order for you to be able to use the payment instrument, we need to verify that what you provide to us is accurate and reliable.

All of your personal information is guaranteed to be safe by our own privacy policy. This privacy policy will clarify what our brand collects and uses the personal information our customers provide on the Prinfox store website. It also informs you of what is available regarding the use of your personal information, and how you can access and update such information. Similar to most other websites, all information about your computer is automatically updated on our system, including IP address, browser type, access/exit pages, system operator and other information.

In general, we use this information to:

1. Complete and submit your order confirmation

2. Send you product, service or warranty information

3. Respond to all customer service inquiries or requests

4. Manage your account

- Email marketing (if any): information about our store will be sent to your email address, allowing you to follow the latest products and updates quickly.

After completing a transaction, including providing complete personal information, verifying credit cards, confirming orders, arranging for delivery or refunding purchases; This means that you have consented to our collection and use of such information for the sole reason of buying and selling.

If we ask for your personal information for another purpose, such as marketing, we will directly ask for your consent to obtain your agreement or you may refuse.

Our Policy will outline what information we collect on the Website, and how we use, share and maintain it. This Policy relates only to information collected on our Website and not to any information received from other sources. Therefore, your use of this Website constitutes your acceptance of this Policy. If you do not agree to any of the terms of this Policy, you should not use it.

How can I withdraw consent?

If you want to change your mind after entering a transaction or want to stop using our services, you can:

+ correct, update or delete such information by changing the information on our member information page.

+ withdraw your consent to allow us to contact you, in order to continue to collect, use or disclose your information, by contacting us at [email protected]

We care about your personal information and our reputation in the business field. Therefore, your personal information will be absolutely confidential and will not be disclosed and sold to 3rd parties if we do not receive your consent. Your personal information is only provided to the units directly related to your transaction, such as a freight forwarder or a customer care service, to provide the necessary services to us and to help us complete the transaction to you as soon as possible. These third party companies are permitted to use your personal information, but only in necessary cases and to appropriate scope. In addition, there are exceptions that require us to disclose your personal information:

1. When required by law, comply with subpoenas or similar legal processes.

2. When this is necessary to protect our legitimate interests, your safety and those of others; reports or responses to business fraud investigations.

3. If prinfox.com transfers industrial property rights or participates in the merger, purchase and sale of its assets; We will notify you by email or on our official website of any change in the ownership or use of your personal information from other individuals and organizations.

Surely the buying and selling process will be done by many different units because your goods will not be able to reach you without the services of third parties. Therefore, the third-party providers used by us will only collect, use and disclose your information necessary to the extent of the transaction to complete the services you have requested. Some third-party service providers, such as shipping services, payment gateways and other payment processors, have their own privacy policies regarding your transaction information. Therefore, for these providers, we recommend that you read their privacy policies carefully so that you can understand how they handle your personal information, and there will not be any misunderstanding during the goods transaction.

In particular, certain suppliers are based or have facilities in a different jurisdiction than you or us. Therefore, if you choose to proceed with a transaction involving the services of a third party service provider, your information will be managed and monitored in accordance with the laws of the regions in which the service providers or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway located in the UK, your personal information used to complete that transaction may be disclosed under the laws of the United Kingdom.

When you leave our store website or are redirected to a third party website, this means that you have gone beyond our security and are no longer controlled by our website's Privacy Policy and Terms of Service. Therefore, you should consult and read the privacy statements of 3rd party websites carefully before you click on links on our store page as they may lead you away from our site. If you submit personal information to any of these sites, your information is subject to their respective privacy policies and we will not accept any responsibility for the privacy practices of these websites.

Confidentiality of customers' personal information is one of the top criteria to maintain the reputation of our business. While we follow all PCI-DSS requirements and adhere to the right security standards, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we always focus on and strictly follow industry practices to protect the personal information that customers have entrusted to us (from sending until we fully receive it), to prevent your information from being exchanged, accessed, disclosed, changed or used for any other purpose. Some sensitive information (such as credit card numbers) on our order form, will be fully encrypted by us using secure gateway layer (SSL) technology and stored using AES-256 encryption. Customer information in our database will also never be stored in plain text.

There are two ways for you to make a purchase on our website: Use our order form or use a third-party payment option.

1. If you choose to use our shopping cart, your sensitive information collected on our order form is automatically encrypted using secure gateway layer (SSL) technology and processed by Authorize.net

2. If you use a third-party payment option, such as PayPal, their privacy policies will apply to your information. To ensure that your information is secure and error-free, we encourage you to read their respective privacy policies before providing your information.

For businesses in general and our company in particular, the use of Cookies will help us track the behavior of website users, know what interests them with their searches and visits, in order to be able to optimize our Website and services; This allows us to take better care of and serve our customers. As a temporary memory stick for searching and logging in, Cookies are often used to save the user's personal information and the user's search on the web browser. Therefore, the utility of Cookies is to optimize the time that users visit the Website by remembering website preferences and providing content that matches the interests of customers, without wasting time re-login or entering data too many times.

You can also modify and reset your browser to prevent the use of cookies. But if you do, the Service (and the Site) may not recommend content relevant to your search demand.

We reserve the right to update and amend our privacy policy at any time. These changes will take effect immediately after they are posted on the website. So please check your email (assigned in your account) and the announcements on this website regularly.

As the privacy policy may be revised from time to time, in any event, by continuing to use the Website after any changes, you will be deemed to have agreed to such changes. If you do not agree to any term of this Policy, you must terminate your use of the Website. We therefore encourage you to periodically review this website for the latest updates and information regarding our security practices.

Content services: The Prinfox Service may contain images, artwork, fonts, and other content or features that are protected by law and intellectual property rights. In addition to using the Prinfox Services to engage in business transactions with Prinfox and unless expressly authorized by Prinfox, you are not allowed to use any automated technology to exploit, copy, modify, frame, rent, lease, lend, sell, distribute or create new works based on any intellectual property information belonging to the Service or Prinfox Service Content for illegal business purposes. If the Prinfox Service blocks you from accessing the Prinfox Service (including blocking your IP address), you must agree not to take any action to avoid such blocking (e.g. by masking your IP address or using a proxy IP address).

Software: The technology and software underlying the Prinfox Services or further distributed are the property of Prinfox, our affiliates and partners. You undertake not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or transfer any right in the Software.

Trademark: The Prinfox name and logo are trademarks and service marks of Prinfox (collectively, the “Prinfox Trademarks”). Company names, other products, services, and logos used and displayed through the Prinfox Services may be trademarks or service marks of their respective owners, who may identify, accept or do not endorse, affiliated with or connected to Prinfox. No Prinfox Trademarks shall be displayed on the Prinfox Services without our prior written permission under any circumstances.Any use of the Prinfox Services or Service Content other than what is specifically permitted herein is strictly prohibited.

All goodwill and profits derived from the use of the Prinfox Trademarks shall be solely for the benefit of Prinfox. Under no circumstances shall Prinfox assume any liability of any kind for third-party content or materials (including users), such as errors, omissions, losses and damages arising from the use of their content or materials. As third-party service providers are third-party beneficiaries, they will control and operate their businesses in accordance with their own policies and Terms of Service; they are therefore solely responsible for their own content and materials.

Prinfox may preserve the content and also disclose it if required by law or in good faith that such retention or disclosure is reasonably necessary to:

(a) comply with legal process, applicable law or governmental request;

(b) enforce these Terms of Service;

(c) respond to statements that if any content infringes the rights of third parties;

(d) protect the rights, property, or personal safety of Prinfox, its users or the public

To use and perform operations on this website, you need to prove that you have attained the age of majority in your state or province of residence. In addition, you may also agree to allow us to give permission to use the website to your underage children.

If you have any requests or questions or want to correct your personal information, please contact us at [email protected]