Return Policy

Because our products are made-to-order, it will only quality for return, replacement or exchange if the item is:
1. Significantly different from the description or sample shown to you;
2. Damaged due to the fault of our factory or the carrier;
3. Not what you ordered;

If your purchase meets the above criteria, please contact us at: [email protected] to start the complaint process. Please include the following information:
- Order number
- Video or photo of the faulty product (if applicable)
- Photos of the whole product front and back
- Photo of the Shipping label

Measurements are provided on each product’s description to help you get a more accurate fit. We do not bear responsibility due to NON-RECEIPT or REFUSAL because of the item that does not fit you.

Note: We do not accept returns or exchanges if you change your mind after receiving your order. Once an item has been received in normal condition, it cannot be returned

You do not need to return your items to us at all if the product defect is caused by the manufacturer and the carrier, it will cost you precious time and money.
You will be refunded 100% of the order value at no additional cost.
Or will a new product be created equivalent to the order value if you still have a need and shipped to your address completely free of charge.